Blog Post
Flo University is Here
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Elina Huttunen
Director of Customer Enablement & Support
Flo University is here.
Here’s why you want to be a student with us
Most Florence users know the basics: Upload documents, sign files, navigate the platform, get the job done. But there’s a gap between using Florence and mastering it. That gap costs you time, creates inefficiencies, and leaves capabilities on the table. Flo University is here to bridge that gap.
The problem with surface-level knowledge
When you’re still at the novice level, you feel it every day.
Whether you’re hunting through Florence documentation every time something comes up, relying on a senior CRA to review your work, or even spending extra time on tasks that could be faster if you just knew the right workflow – you don’t know what you don’t know.
On top of everything, wait times add up, inspection readiness suffers, and CAPAs pile up because processes weren’t set up correctly from the start.
It’s not that you’re doing it wrong. It’s that you’re doing it the hard way because you don’t know there’s a better way.
Florence has features that could change this: QC workflows that streamline review processes, fillable forms that eliminate duplication, access controls that prevent bottlenecks, and long-term archiving that simplifies compliance.
Becoming an expert changes everything:
Free training shows you the basics, but it doesn’t give you the context for when to use these features, why they matter, or how to apply them in your specific workflows. That’s what separates a user from an expert.
What Flo Pro certification actually gives you
You learn things like:
- When to use fillable forms (with FDF templates when duplication is needed)
- How to set up QC workflows. When to lock documents and institute processes
- How to manage user roles and permissions organizationally.
It’s knowledge structured for how you actually learn. At Flo University, you’ll get real-world examples, not just theoretical walkthroughs.
What’s even better is that Flo Pro isn’t a recording of someone talking for three hours. It’s built with videos, interactive flashcards, process GIFs, quizzes, and hands-on activities. Flo University caters to different preferences and multiple learning styles. You’re able to choose from:
Beginner: Navigation, document management, core functionality
Intermediate: QC workflows, monitor review, signatures, study profiles, fillable forms
Advanced: Access and permissions, user roles, long-term archiving, e-logs
By the end, you have in-depth knowledge of all major Florence features and can provide organizational guidance on how to use them.
Certification that means something
Upon completion of the Flo University, you’ll receive both a certificate and badge you can add to LinkedIn. When you move to another organization using Florence, you can speak to your certified expertise. It’s a resume builder that’s actually transferable
Who should get certified?
Clinical research professionals ready to level up their own capabilities.
You’ll work faster and make fewer mistakes while using Florence to its fullest potential. The knowledge you gain from a certification like this makes your day-to-day work easier.
Your team, if you want organizational capability.
Certified team members become in-house subject matter experts. When someone needs help with a Florence feature, they don’t need to wait for external support – they message the expert two desks over.
Your team becomes more efficient. You reduce reliance on external support. You establish boots-on-the-ground expertise.
What’s available now?
eBinders Super User Certification: Three levels covering all eBinders features from basic document management to advanced archiving and access controls.
eConsent Coordinator Certification: Sending forms to participants, witness workflows, multi-signer processes.
eConsent Regulatory Certification: Study setup, adding staff, uploading and configuring forms.
CRA Role-Based Certification (coming soon!): Tailored content focused on what CRAs actually need to know. Not everything, just the features that matter for your role.
The investment is a few hours. The return is your entire career
You already use Florence every day; Flo University helps you use it better.
Certifications stay current. When new features roll out, course content updates. When features are phased out, content adapts. Your certification stays relevant as the platform evolves.