Table of Contents

Why Research Sites Choose Florence

Next Steps

Reference Materials 

eBinders Video Guide Library

Site Testimonials 

Compliance

Support

Welcome to Florence!

As part of your study package, you can decide to use the #1 rated electronic Investigator Site File (eISF), eBinders. From start-up to close-out, eBinders offers digital document management and collaboration capabilities.

In just a few steps, you can simplify your document management and enable remote monitoring all at the same time. Plus long-term archiving is available through Florence eBinders.

Global Success Stories: Unveiling Florence’s Impact at Sites Worldwide

Anima Research in Belgium

IPS Centro Científico Asistencial in Colombia

Why Thousands of Sites Choose Florence

To seamlessly manage electronic regulatory binders (also known as eISF/eBinders) from start to finish, the Florence platform enables the creation of document placeholders for CVs, financial disclosures, regulatory documents, etc. Additionally, due dates and owners for each placeholder can be assigned to ensure completeness tracking throughout the entire study. No more missing, expired or unsigned paper documents!

Florence’s ePrinter functionality easily and securely connects to your EMR/EHR system to seamlessly ‘copy’ documents to the participant binder, with built-in redaction controls. This helps to reduce duplication of work across systems. Additionally, it enables monitors with secure remote access, to review source data and conduct verification in a single platform.

Easily route documents for fully compliant eSignatures. Document signatures can be easily performed from a PC, tablet, or mobile phone.

Collaborate securely with Merck CRAs, using Florence’s remote monitoring and source data verification capabilities. Allow onsite monitoring visits to focus more on broader study conduct rather than the eISF. With enhanced visibility into your eISF, monitoring efficiency will be improved. Automate scheduling of remote visits, track monitor activity and communicate with monitors on follow-up items.

Stay inspection-ready with Florence’s built-in compliance features, including automated audit trails, version control, user permissions, and in-app redaction. The compliance features make a surprise audit, much less worrisome.

Sites love using Florence, ranking eBinders the #1 platform for ease-of-use and quality of support. The platform is user friendly with a minimal learning curve as it mimics the paper binder process. Our expert site activation teams help even PIs who are dedicated to paper binders make the transition to an end-to-end digital workflow platform with ease.

When a site utilizes Florence eISF—they have full ownership of the contents—just as they do when managing essential study documentation via a paper binder. However, all study documents are managed from a single electronic location, eliminating the need to make space for, manage and store paper binders.

No more sending paper binders off to long term storage!

Collecting, sharing and storing documents electronically, rather than paper helps preserve our ecosystem.

Next Steps

Step 1: Get to Know Florence

Click the link below to learn more about how Florence works for you!

Step 2: Set Up Your Florence Account

Don’t have a Florence account? Create one here.

Note: You will not have access to your team space until it has been granted by your study point of contact. You will receive an email notification from Florence inviting you to the team at which time you can login and access the team in Florence.

Step 3: Get Started with Training

Before you start using Florence, you must complete the required training for your role. Click on your role below to begin your training!

  • SITE STAFF: This course is intended for site users who will use the most basic features of Florence.

  • SITE ADMINISTRATOR: This course is intended for the main site contacts that will be using the Florence system and provisioning new users (usually the study coordinator or regulatory personnel).

  • INVESTIGATOR: This course is intended for investigators and other site users who will view and sign documents in Florence.

***Upon completion of training, download your training certificate to provide as documentation of training completion.

Comienza con la Capacitación

Antes de comenzar a usar Florence, debes completar la capacitación requerida para tu función. ¡Haz clic en tu función a continuación para comenzar tu capacitación!

***Al completar la capacitación, descarga tu certificado de capacitación para proporcionarlo como documentación de finalización.

Reference Materials

Documenting Your Procedures:

It is recommended for sites to have written procedures and controls in place around the use of Florence. If your site does not have an existing Standard Operating Procedure (SOP), a Florence SOP template can be accessed here:

A Look Inside Your eBinders:

How to Register

eRegulatory with Florence

eSignatures with Florence

How to Delete a Document

Basic Tips for Principal Investigators

Monitoring with Florence

Florence’s ePrinter + Redaction Overview

Download the ePrinter Driver

Long-term Archival with Florence

For additional learning materials on Florence features and workflows, such as how to upload a document or how to use eLogs, please visit our Knowledge Library.

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In clinical research, compliance is crucial. We’ve got you covered.

Click here for additional compliance resources.

Need help? We’ve got your back. Support resources include:

  • Online support 24 hrs/day M-F, via the Florence “Need Help” chat
  • Self-guided Florence Help Desk articles, videos, and user tips. Choose “Need Help” when logged into Florence eBinders.