Welcome to Florence!

Pfizer has chosen to partner with Florence to provide you with eBinders™, the top-rated electronic Investigator Site File (eISF).

✅ Mitigate Risk: Stay inspection-ready with automated audit trails, version control, user permissions, and secure in-app redaction.

⏱️ Increase Capacity: Save 20-30 hours weekly, allowing more focus on patient care and less on administrative tasks.

🚀 Accelerate Timelines: Effortlessly streamline workflows, reducing study start-up times by up to 40%.

🌟 User-Friendly: Rated #1 on G2 for ease of use, setup, and support for three consecutive years.

Explore our carefully curated resources below, designed to empower you in harnessing the full potential of eBinders.

Get Started

Click here to complete the three simple steps to kickstart your journey with Florence, starting with role-based training to ensure you’re fully equipped for success.

Resources

Click here to explore supplementary learning materials, templates, and support resources for a comprehensive understanding of Florence’s capabilities.

Learn More

Click here to discover how Florence revolutionizes document management with its cutting-edge features and transformative benefits.

Get Started

Your remote collaboration space is ready, follow the steps below to get started.

Step 1

Create a Florence Account

Use the link below to create your account.

🚨 If you already have a Florence account from another study or as a customer, you may skip this step; your login login credentials remain unchanged.

Step 2

Complete Training

You must complete basic training tailored to your role before your site initiation visit (SIV). Click on your role below to begin your training!

🌟 Don’t forget to download your Certificate of Completion before moving on to the next step!

Step 3

Login to the Sponsor’s Study

Once your sponsor confirms your training completion and grants access to their team space, you’ll receive an email from Florence inviting you to your sponsor’s team space.

Simply use the link in the email to log in and access the sponsor’s study space in Florence eBinders.

Congratulations! You are ready to digitize your workflows. 🎉

Resources

Dive into additional learning materials, templates and guides on Florence features and workflows.

Compliance

How To’s

Knowledge Library

For quick, informative videos on Florence features and workflows, such as how to upload a document or how to use eLogs, please explore our Knowledge Library.

Florence Support

Help Desk

Access comprehensive support through Florence’s Help Desk, where you’ll find self-guided articles and user tips. Simply select “Need Help” within Florence eBinders for assistance.

Chat with Us

Access online support from Monday to Friday, 3AM-11:59PM ET, through the Florence “Need Help” chat feature within Florence eBinders, or reach out via email at support@florencehc.com.

Benefits of Using Florence eBinders

A compliant electronic version of your Investigator Site File

  • Easy Regulatory Document Management

Transition from paper-based ISFs to a site-controlled, web-based system for effortless creation, management, and sharing of essential regulatory documents.

  • Remote Monitoring

Empower monitors with remote access to review eISF content before on-site visits, facilitating smoother collaboration and preparation.

  • Simplified Workflows and Electronic Signatures

Experience the efficiency and compliance benefits of automated workflows, utilizing audit trails as a reliable source of truth and enabling PIs to sign documents conveniently from any location.

Regulatory Features

Customize granular access and permissions for your entire study team and external users.

Role Based Access

Built-in redaction controls ensure only authorized users see PHI.

Version Control

Built-in audit trails allows for better audit preparedness.

Audit Trails

21CFR Part 11 Compliant eSignatures ensure timely and accurate document signatures.

Part-11 eSignatures

With Site Love

No Cost for Sites

We’re providing eBinders at no cost, emphasizing our commitment to seamless document collaboration and remote monitoring.

Global Trust

Adopted by over 65,000 study sites across 90+ countries as the preferred ISF with a best-in-class customer satisfaction rate of 97.6%.

Ease & Efficiency

Designed to be the most user-friendly eISF, automated workflows and intuitive search optimize document management, eliminating paper binder complexities.

Dedicated to Your Success

Rated #1 on G2 by sites, compliant with global regulations, and backed by 24/7 support and online resources.

In clinical research, compliance is crucial. We’ve got you covered.